A measure of how quickly and effectively a short-term rental host responds to guest inquiries, booking requests, and communication throughout the guest journey.
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Training programs for cleaning staff, property managers, or virtual assistants that focus on effectively handling and responding to guest requests.
A subtle form of marketing that integrates promotional messages into the environment of the short-term rental, such as branded coasters, local guidebooks,…
The process of confirming the identity of guests booking a short-term rental to prevent fraudulent bookings and ensure safety and security.
Short for “Short-Term Vacation Software Platform,” it refers to comprehensive software solutions designed specifically for managing short-term rentals, offering features like channel…