A measure of how quickly and effectively a short-term rental host responds to guest inquiries, booking requests, and communication throughout the guest journey.
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The minimum age set by hosts for guests to book their short-term rental, often in compliance with platform policies or local regulations.
Strategies and tools used to manage and analyze customer interactions throughout the guest journey, aiming to enhance satisfaction, loyalty, and repeat bookings.
A Danish term for “Fun Design,” emphasizing the use of playful and engaging interior design elements to enhance guest experience.
A mobile application designed to create, manage, and share travel itineraries, often used by hosts to provide guests with personalized recommendations and…