A measure of how quickly and effectively a short-term rental host responds to guest inquiries, booking requests, and communication throughout the guest journey.
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A marketing campaign where participants enter for a chance to win a free stay or discount on a short-term rental.
The procedures and facilities in place for collecting, sorting, and disposing of garbage and recycling at a rental property, ensuring cleanliness and…
A playful term for a host skilled in negotiating with guests, service providers, and potentially local authorities related to their short-term rental…
Building strong relationships with guests by proactively anticipating and fulfilling their requests, leading to increased loyalty and positive reviews.