Systems or software used to manage and organize guest information, communication history, and preferences to personalize interactions and build strong guest relationships.
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The incorporation of design elements and amenities that make short-term rentals accessible to guests with disabilities, adhering to accessibility standards and promoting…
The online reputation of a short-term rental business, as reflected in guest reviews, social media mentions, and other digital platforms. Maintaining a…
The process of identifying potential risks and liabilities associated with short-term renting and implementing strategies to mitigate them, often a joint effort…
The approach and methods used by a property manager or host in overseeing and operating a short-term rental business.