Patterns and shifts in guest booking behavior for short-term rentals, influenced by factors like seasonality, events, and economic conditions.
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An automated conversational interface used on booking platforms or by individual hosts to answer guest inquiries, provide property information, and assist with…
The broader economic ecosystem encompassing short-term rental platforms, property management services, and related businesses that facilitate home sharing.
An area within a rental property designed for multiple guests to comfortably gather and socialize.
Strategies and tools used to manage and analyze customer interactions throughout the guest journey, aiming to enhance satisfaction, loyalty, and repeat bookings.