Guidelines for professional and respectful communication between hosts, guests, and other stakeholders in the short-term rental industry.
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A marketing phrase used to describe a property that offers a multi-sensory experience, appealing to sight, sound, smell, taste, or touch.
Personalized check-in services where a host or representative physically greets guests upon arrival, provides property tours, and answers questions.
Systems or software used to manage and organize guest information, communication history, and preferences to personalize interactions and build strong guest relationships.
Ekistics is the science of human settlements. In the context of short-term rentals, it refers to understanding how the presence of these…