The exchange of information, inquiries, and updates between hosts and guests throughout the booking process and during their stay.
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An individual or company hired by a property owner to manage the day-to-day operations of their short-term rental, including guest communication, cleaning,…
A cancellation policy that allows guests to cancel their reservation for a full or partial refund, depending on how far in advance…
A marketing strategy that divides a target market into smaller groups based on geographic location. Short-term rental hosts can use geographic segmentation…
A popular travel website and app that provides user-generated reviews and booking options for hotels, restaurants, attractions, and vacation rentals, including those…