A system that allows guests to access a property without a physical key, using methods like keypads, smart locks, or mobile apps.
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Guidelines outlining the terms and conditions for hosting events like parties, weddings, or gatherings at a short-term rental, often including restrictions, fees,…
A personalized digital or physical guide provided by short-term rental hosts, containing property information, local recommendations, and helpful tips for guests.
A metric used to measure guest satisfaction and loyalty by asking how likely they are to recommend the short-term rental property to…
The use of pre-written messages and scheduling tools to streamline guest communication, providing timely responses to inquiries, confirmations, and check-in instructions.