An individual or company that acts as an intermediary between short-term rental property owners and potential guests, facilitating bookings and transactions.
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On platforms like Airbnb, a guest review that is displayed without a corresponding host review. This occurs when the host doesn’t leave…
The exchange of information, inquiries, and updates between hosts and guests throughout the booking process and during their stay.
A detailed record of all maintenance and repair tasks performed on a short-term rental property, including dates, descriptions, and costs.
Accommodating guest requests for check-in or check-out times outside the standard schedule, often requiring flexibility and communication from the host.