The process of comparing the performance of a short-term rental property against competitors or industry averages to identify areas for improvement.
Benchmarking
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The process of comparing the performance of a short-term rental property against competitors or industry averages to identify areas for improvement.
The ongoing interaction between hosts/property managers and their guests, encompassing pre-arrival information, check-in instructions, during-stay support, and post-stay feedback.
Actively monitoring, responding to, and leveraging guest reviews to improve services, address concerns, and enhance online reputation.
A loyalty program offered by airlines, hotels, credit card companies, and other travel providers, allowing members to earn points or miles for…
A combination of essential oils used in a diffuser to create a specific aroma, often used in short-term rentals to provide a…
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