The process of comparing the performance of a short-term rental property against competitors or industry averages to identify areas for improvement.
Benchmarking
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Benchmarking
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A digital or physical guide provided to guests with information about the property, local recommendations, and house rules.
A digital or physical resource providing guests with all necessary information about the property and their stay, including check-in/out instructions, house rules,…
Software, tools, and platforms designed to streamline and optimize various aspects of short-term rental management, from listing management to guest communication.
Responding to guest inquiries, concerns, or feedback with understanding, empathy, and a genuine desire to provide assistance and resolve any issues effectively.