The use of software or platform features to send pre-written or triggered messages to guests, streamlining communication and improving response times.
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Ensuring guest security through features like outdoor lighting, security cameras, and secure locks provides peace of mind during their stay.
A comprehensive list of all furniture, appliances, amenities, and supplies provided within a short-term rental, used for both management and guest communication…
The internet connection provided at a short-term rental property, often considered an essential amenity for guests to stay connected and work remotely.
The proactive use of guest reviews and feedback to identify areas for improvement, enhance the guest experience, and make informed decisions regarding…