The use of software or platform features to send pre-written or triggered messages to guests, streamlining communication and improving response times.
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Meaning ‘sale of services’ in Swedish, this term emphasizes that short-term rental businesses are primarily selling an experience and accommodation service, not…
A software feature or tool that allows hosts to create and share personalized itineraries with guests, suggesting local attractions, restaurants, and activities…
High-quality, visually appealing images of a short-term rental property used in online listings to attract potential guests.
A common phrase used by short-term rental hosts to express regret or frustration over situations that could have been avoided with better…