A communication method where messages are not exchanged in real-time, allowing hosts and guests to respond at their convenience. Examples include emails, text messages, and messaging apps.
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Digital systems used to manage guest check-ins, communications, and other operational tasks typically handled by a front desk in traditional hotels.
Refers to the city from which a guest is traveling when booking a short-term rental.
Direct telephone assistance offered by Airbnb or VRBO to hosts and guests for technical issues, booking inquiries, or emergency situations.
A rental agreement for a property extending for a longer duration, typically 30 days or more, often with different legal and pricing…