A communication method where messages are not exchanged in real-time, allowing hosts and guests to respond at their convenience. Examples include emails, text messages, and messaging apps.
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A personalized and attentive approach to guest communication and support, exceeding expectations and fostering positive relationships with renters.
A design process involving continuous improvement of a rental space or guest experience based on feedback, data analysis, and evolving guest preferences.
Applying the Pareto Principle to short-term rental amenities, suggesting that 80% of guest satisfaction likely comes from 20% of the amenities offered.
The cyclical fluctuations in tourist arrivals and their effect on short-term rental occupancy rates in Oludeniz, Turkey, throughout the year.