The process of screening potential guests to assess their suitability and minimize risks, often involving background checks, reviews from previous hosts, and communication analysis.
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A metric that tracks the total number of nights a short-term rental property is booked over a specific period, expressed as a…
Using professional, high-resolution photos to showcase the property’s best features and attract more bookings.
Proactively anticipating and fulfilling guest needs before they arise, going beyond expectations to create a memorable experience.
Communicating with guests directly through the messaging systems provided by platforms like Airbnb and VRBO to answer questions and manage bookings.