A dedicated platform within Airbnb for hosts and guests to communicate and resolve any issues or disputes related to bookings.
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A term for a host who effectively manages multiple responsibilities, including guest communication, cleaning, maintenance, and marketing.
The goal of providing guests with a smooth and enjoyable experience from booking to checkout, encompassing clear communication, easy access, comfortable accommodations,…
A feature on Airbnb and other platforms that allows guests to book a property instantly without requiring host approval.
A system that allows guests to access the property using a code, app, or other digital means, eliminating the need for physical…