The systematic gathering of guest opinions and experiences through reviews, surveys, or direct communication on a weekly basis, providing valuable insights for improving services and enhancing future guest satisfaction.
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An electronic guide provided to guests upon booking, containing essential information about the property, house rules, local recommendations, and contact information.
Generating excessive noise from a short-term rental property, such as loud music or parties, that exceeds permissible noise limits set by local…
A listing that is prominently displayed on a short-term rental platform like Airbnb or VRBO, often for a fee, to increase visibility…
Offering potential guests brief in-person or virtual tours of the property to showcase its features and answer questions in real-time.