The systematic gathering of guest opinions and experiences through reviews, surveys, or direct communication on a weekly basis, providing valuable insights for improving services and enhancing future guest satisfaction.
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Maintaining a consistent brand identity across all online platforms and touchpoints, including listing descriptions, social media profiles, and guest communication. Ebrand consistency…
A formal written document that outlines the goals of a business and how it plans to achieve them. A comprehensive business plan…
A specialized insurance plan designed to cover short-term rental properties, protecting against potential liabilities, property damage, and guest-related incidents.
The total income generated from short-term rental bookings during the third quarter of the year, before deducting any expenses.