The systematic gathering of guest opinions and experiences through reviews, surveys, or direct communication on a weekly basis, providing valuable insights for improving services and enhancing future guest satisfaction.
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A comprehensive list used by hosts or property managers to ensure a short-term rental is clean, safe, and well-maintained before guest arrival…
Insurance or a program offered to hosts or guests to cover accidental damages to the property during a guest’s stay, providing financial…
The terms and conditions that outline the rules and penalties for canceling a short-term rental booking, for both hosts and guests.
The use of exposed wood beams, columns, or furniture to add warmth, character, and a rustic or modern aesthetic to a short-term…