The systematic gathering of guest opinions and experiences through reviews, surveys, or direct communication on a weekly basis, providing valuable insights for improving services and enhancing future guest satisfaction.
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Applying the Pareto Principle to short-term rental amenities, suggesting that 80% of guest satisfaction likely comes from 20% of the amenities offered.
A popular property management platform offering tools for guest communication, automation, and direct bookings.
A dynamic pricing model where rental rates are adjusted regularly based on factors like demand, seasonality, and competitor pricing.
Promoting short-term rentals and reaching potential guests through targeted advertising or guest appearances on relevant podcasts.