The systematic gathering of guest opinions and experiences through reviews, surveys, or direct communication on a weekly basis, providing valuable insights for improving services and enhancing future guest satisfaction.
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Strategies used to encourage guests to book additional services or amenities, such as early check-in, late check-out, or local experiences, to increase…
Describes the role of curating unique and memorable experiences for guests beyond the basic accommodation, such as local recommendations, activities, and partnerships.
An essential cleaning supply for short-term rentals to ensure hygiene and protection for cleaners and guests during the turnover process.
Enhanced cleaning and sanitation procedures implemented during flu season to minimize the spread of germs and ensure a safe and healthy environment…