Key performance indicators (KPIs) used to measure the success and performance of a vacation rental business, such as occupancy rate, average daily rate, and guest satisfaction.
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A booking policy that allows guests to cancel their reservation and receive a full or partial refund within a specified timeframe, providing…
An agreement where a property owner grants a single property manager or platform exclusive rights to market and manage their short-term rental.
The integration of internet-connected devices and automation systems in short-term rentals, enhancing convenience, security, and energy efficiency for both hosts and guests.
Effective and personalized communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups, to enhance satisfaction and encourage positive reviews.