The process of reviewing and interpreting guest feedback gathered through questionnaires to identify areas for improvement and enhance the overall guest experience.
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A set of clearly defined rules and expectations for guests staying at a short-term rental property. These rules typically cover things like…
The fundamental principles and practices of building, managing, and promoting a brand, especially relevant for short-term rentals seeking to establish a unique…
A recognition program on Airbnb that rewards hosts who consistently provide exceptional hospitality and meet specific performance criteria, such as high ratings…
A coordinated plan developed and executed by property owners, co-hosts, or property managers to promote a short-term rental across different channels and…