An optional fee or insurance policy that protects hosts from financial liability in case of guest-caused damages.
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A set of guidelines outlining acceptable behavior for guests staying in a short-term rental property.
The intentional crafting of every touchpoint in the guest journey, from pre-booking to checkout, to create a positive, memorable, and personalized stay.
Providing guests with functional and well-maintained appliances, electronics, and other equipment within the rental property, such as a working coffee maker, reliable…
An event where potential guests can tour a short-term rental property, meet the host, and ask questions, often used to generate interest…