A metric used to measure guest satisfaction and loyalty by asking guests how likely they are to recommend a short-term rental to others.
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A framework and certification provided by Bureau Veritas to help hospitality organizations establish and maintain a safe and healthy work environment for…
The percentage of time a short-term rental property is booked and occupied by guests. Higher occupancy rates generally translate to increased revenue,…
The characteristics and preferences of individuals who use platforms like Airbnb and VRBO to book short-term rentals, including age, location, travel purpose,…
A pre-written message used as a starting point for communication with guests on short-term rental platforms. Templates can be customized to respond…