A digital or physical guide provided to guests upon arrival at a short-term rental. It typically includes information on house rules, Wi-Fi passwords, appliance instructions, local recommendations, and emergency contacts.
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The average duration it takes a host to respond to guest inquiries or messages, a crucial factor in providing excellent customer service.
A record of all interactions and correspondence between a host and their guests, typically maintained within a property management software or platform.
Software and hardware solutions designed specifically for the short-term rental industry, encompassing areas like property management, guest communication, and revenue optimization.
A financial metric calculated by dividing the annual rental income after expenses by the total property investment, indicating the profitability of a…