Reviews, comments, and ratings provided by guests after their stay, offering valuable insights into areas for improvement and highlighting positive aspects of the rental experience.
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The overall experience a guest has while staying at a short-term rental, encompassing all aspects from pre-booking to post-stay.
The rate at which potential guests initiate the booking process on a short-term rental platform but do not complete the reservation.
Managing all interactions with guests throughout their stay, from pre-booking inquiries to post-stay feedback, using various channels like messaging apps and email.
A premium host status on some platforms, achieved through consistently high performance metrics and exceptional guest satisfaction.