The process of interacting with guests before, during, and after their stay, encompassing inquiries, booking confirmations, check-in instructions, addressing concerns, and collecting feedback.
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Adhering to fair housing laws and platform policies by maintaining a non-discriminatory hosting policy, welcoming guests from all backgrounds and demographics.
A professional service that provides and cleans linens, towels, and other textiles for short-term rental properties, ensuring a high standard of cleanliness…
An individual who travels and stays in accommodations alone, often seeking unique experiences and personal growth.
The selection and arrangement of furniture, decorations, and amenities to create an appealing and comfortable atmosphere for guests.