The process of interacting with guests before, during, and after their stay, encompassing inquiries, booking confirmations, check-in instructions, addressing concerns, and collecting feedback.
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Refers to the strategic placement of amenities within a short-term rental property along a central axis, maximizing accessibility and convenience for guests.
Software solutions designed to streamline and automate various aspects of managing short-term rentals, such as bookings, guest communication, payments, and maintenance.
A premium listing status on some platforms that offers enhanced visibility, marketing benefits, and other perks for top-performing properties.
The process of creating, organizing, and sharing travel itineraries with guests, including local recommendations, transportation options, and activity bookings.