The process of interacting with guests before, during, and after their stay, encompassing inquiries, booking confirmations, check-in instructions, addressing concerns, and collecting feedback.
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The approach and methods used to determine the optimal pricing for a short-term rental property based on factors like seasonality and demand.
A comprehensive list of all permanent items within a rental property, including appliances, furniture, and fixtures. Important for maintenance, insurance purposes, and…
Having efficient systems in place to address guest issues promptly and effectively is crucial for maintaining positive reviews and guest satisfaction.
An individual or company hired by a property owner to manage the day-to-day operations of their short-term rental, including guest communication, cleaning,…