The process of interacting with guests before, during, and after their stay, encompassing inquiries, booking confirmations, check-in instructions, addressing concerns, and collecting feedback.
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The art and science of creating welcoming and functional spaces for guests in short-term rentals. It encompasses interior design, furniture selection, and…
The agreed-upon timeline for rental payments, including deposit, balance due date, and any payment installments.
The compatibility between a guest’s travel style, preferences, and the characteristics of the neighborhood where a short-term rental property is located, ensuring…
Digital tools and platforms designed to streamline various aspects of short-term rental management, including channel management, guest communication, and financial tracking.