The process of interacting with guests before, during, and after their stay, encompassing inquiries, booking confirmations, check-in instructions, addressing concerns, and collecting feedback.
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A curated guide provided to guests with recommendations for local restaurants, attractions, transportation, and essential services, enhancing their experience.
Focuses on optimizing listing content, pricing, and guest communication to maximize the conversion rate of inquiries and bookings.
Strategies and tactics used by hosts to stimulate interest and bookings for their short-term rentals, particularly during low seasons or when facing…
The provision of helpful information and recommendations to guests about the local area, including attractions, restaurants, and transportation.