The process of interacting with guests before, during, and after their stay, encompassing inquiries, booking confirmations, check-in instructions, addressing concerns, and collecting feedback.
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A pricing approach where hosts set the lowest acceptable nightly rate for their short-term rental, often used during low season or to…
A nickname for a short-term rental listing that consistently receives high booking rates and positive guest reviews.
An inquiry from a potential guest to reserve a short-term rental for specific dates. Hosts can choose to accept, decline, or send…
The overall experience a guest has while staying at a short-term rental, encompassing everything from booking to check-out.