The process of interacting with guests before, during, and after their stay, encompassing inquiries, booking confirmations, check-in instructions, addressing concerns, and collecting feedback.
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Software or systems used to manage interactions with potential and existing guests, including inquiries, bookings, and communication.
A digital real estate marketplace that includes platforms like Zillow, Trulia, and HotPads, providing data and resources for short-term rental hosts.
The steps and procedures implemented by platforms like Airbnb and VRBO to confirm the identity and legitimacy of hosts and guests, enhancing…
Guidelines and etiquette for short-term rental hosts and guests to maintain positive relationships with neighbors and minimize disturbances.