A cancellation policy that allows guests to cancel their booking with a full or partial refund, subject to certain conditions.
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A streamlined booking process that allows guests to reserve a stay with as few clicks as possible, minimizing friction and potentially increasing…
A small room or area located between the kitchen and dining room, often included in luxury rentals, used for storing servingware, preparing…
Temporary permission granted to a guest in a short-term rental to access and use the property for the agreed-upon period, even if…
An “Ojalá Moment” is a specific instance within a guest’s stay that creates a lasting positive impression and embodies the Ojalá Effect….