A professional or company that manages vacation rental properties on behalf of the owner, handling tasks such as marketing, booking, guest communication, cleaning, and maintenance.
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The thorough cleaning of a short-term rental property between guest stays. This typically includes laundry, sanitizing surfaces, restocking amenities, and preparing the…
A set of rules that determine the refund amount a guest receives if they cancel their reservation, ranging from flexible to strict.
Strategies and techniques used to address and potentially lessen the impact of negative reviews from guests, including prompt responses, apologies, and resolutions.
A report that compares a short-term rental property to similar listings in the area to determine its competitive pricing and occupancy potential.