Automated messages sent to guests at specific points in their journey, such as booking confirmation or check-out instructions.
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A proactive plan for regular inspections, upkeep, and repairs of the rental property to prevent potential issues and ensure guest satisfaction.
Using the personal story of the property owner or host as a marketing tool to create a connection with potential guests and…
Meaning ‘job description’ in Swedish, this term emphasizes the importance of clearly defining roles and responsibilities when working with co-hosts, cleaning crews,…
Software used to manage and automate interactions with guests, including communication, bookings, and feedback. It helps build stronger guest relationships and improve…