A loyalty program offered by airlines, hotels, credit card companies, and other travel providers, allowing members to earn points or miles for travel-related expenses.
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The process of verifying the identity and assessing the suitability of potential guests before confirming a booking, often involving background checks, reviews…
A feature on some platforms that allows guests to book a property instantly without waiting for host approval, often increasing booking rates.
Understanding and adapting to guests’ preferred communication channels and frequency, whether it’s through messaging apps, email, or phone calls, while respecting their…
The process of confirming a guest’s identity through official documents, phone numbers, or social media profiles to prevent fraud and ensure security.