The process of providing potential guests with a personalized price quote for their desired stay dates and then facilitating the booking based on that quote.
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A three- or four-digit code assigned by the International Air Transport Association (IATA) to identify airports and cities served by airlines. Hosts…
The intentional crafting of every touchpoint in the guest journey, from pre-booking to checkout, to create a positive, memorable, and personalized stay.
Shared arrangements and protocols for accessing a short-term rental property, typically involving key exchange or smart lock systems, agreed upon by owners,…
Effective and timely communication between hosts and guests throughout the entire short-term rental process, from initial inquiry to post-stay follow-up. This includes…