A formal request submitted by a guest or identified by a host for repairs or upkeep required at the rental property during or after a guest’s stay.
Menu
You may also like
The process of reviewing and interpreting guest feedback gathered through questionnaires to identify areas for improvement and enhance the overall guest experience.
The exchange of information and interactions between hosts and guests throughout the entire short-term rental process.
A metric that measures how quickly and consistently a host responds to inquiries and messages from potential guests on short-term rental platforms.
The specific conditions and policies outlined by hosts regarding cancellations, refunds, and penalties for guests who need to change or cancel their…