A semi-fictional representation of an ideal guest, based on data and research, used to guide marketing efforts and tailor the guest experience.
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Laws, ordinances, and regulations imposed by local governments or homeowners’ associations that govern short-term rentals, including licensing, permits, occupancy limits, and noise…
The worldwide industry encompassing travel, accommodation, attractions, and related services.
A method or platform provided by a short-term rental platform or property manager that allows guests to leave reviews, feedback, or suggestions…
The continuous cycle of gathering guest feedback, analyzing it for areas of improvement, implementing changes, and then seeking further feedback to ensure…