Using pre-written messages to streamline guest communication, often customized for specific inquiries or situations, enhancing efficiency in guest relations.
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The process of verifying the identity and assessing the suitability of potential guests before accepting a booking request, to mitigate risks and…
The process and effectiveness of a host in addressing and resolving guest complaints or issues that may arise during a stay, aiming…
A type of short-term rental where guests have exclusive access to an entire property, including all bedrooms, bathrooms, living spaces, and kitchen…
How often a short-term rental property is cleaned between guest stays, typically ranging from after every guest to once a week or…