Using pre-written messages to streamline guest communication, often customized for specific inquiries or situations, enhancing efficiency in guest relations.
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The terms and conditions that determine the refund amount a guest is entitled to if they need to cancel their booking, ranging…
Measures taken by hosts to protect their property from potential damage caused by guests, including security deposits, insurance policies, and clear house…
The reservation of multiple units or rooms within a property for a specific period, typically done by large groups or event organizers.
A colloquial term used to describe the positive and enthusiastic reaction from guests upon entering a well-designed, well-equipped, and memorable short-term rental…