Electronic devices that enhance guest comfort and convenience, such as smart TVs with streaming services, voice assistants, or smart lighting systems.
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Strategies and tools used to manage and analyze customer interactions throughout the guest journey, aiming to enhance satisfaction, loyalty, and repeat bookings.
A financial document provided by Airbnb and VRBO that outlines the host’s earnings, fees, and payouts for a specific period.
Providing information and resources on nearby public transportation options, ride-sharing services, and other convenient modes of transport for guests.
Lighting fixtures in a short-term rental that allow guests to adjust the brightness level to create different ambiances.