A percentage-based fee charged by platforms like Airbnb and VRBO to hosts for using their services, including listing exposure, booking processing, and customer support.
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Service Fee
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A booking option offered to guests at a discounted price, typically requiring full payment upfront and non-refundable in case of cancellation.
A playful term for a male host who manages and interacts with guests at a short-term rental property.
Any point in the guest journey where a positive or negative experience can significantly impact their overall satisfaction and likelihood to rebook…
Implementing a regular maintenance schedule for hot tubs and jacuzzis, including water treatment, cleaning, and equipment checks to ensure hygiene and longevity.