The charges imposed by online travel agencies (OTAs) like Airbnb and VRBO for listing properties, processing bookings, and providing other services.
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A promotional strategy where short-term rental businesses actively reach out to potential guests through targeted advertising, email campaigns, or special offers to…
A metric used to measure customer loyalty and satisfaction, calculated by asking guests how likely they are to recommend the rental property…
The measurement and evaluation of how effectively and efficiently business processes are being executed within a short-term rental operation.
Additional items or services provided to guests to enhance their comfort and enjoyment, such as toiletries, Wi-Fi, parking, or breakfast.