Providing clear and accurate information about the property, amenities, house rules, and local area in the listing description to ensure guests have realistic expectations and avoid potential issues.
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Direct telephone assistance offered by Airbnb or VRBO to hosts and guests for technical issues, booking inquiries, or emergency situations.
An alternative to traditional short-term rentals where homeowners temporarily swap their homes with other travelers, typically for a mutually agreed-upon duration.
Providing dedicated charging stations or cables for iPhones as an amenity for guests who are Apple users.
Communication between hosts and guests through platform messaging systems or other channels, facilitating booking inquiries, check-in instructions, and support.