Providing clear and accurate information about the property, amenities, house rules, and local area in the listing description to ensure guests have realistic expectations and avoid potential issues.
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A listing agreement where a property is exclusively managed and marketed by a single property management company or platform.
Procedures used by hosts to evaluate potential guests and mitigate risks, such as verifying identities, reading reviews, or requesting security deposits.
A fictional system for collecting and analyzing guest feedback, enabling hosts to identify areas for improvement and enhance future guest experiences.
Identifying and proactively addressing the most common questions that guests have about the property, check-in process, and local area, improving communication and…