A communication strategy that prioritizes building strong relationships with guests through personalized interactions and timely responses. This involves leveraging technology to automate messages, provide relevant information, and address guest inquiries effectively.
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A collection of documents, often digital, provided to guests in short-term rentals, containing property information, house rules, local recommendations, and emergency contacts.
Understanding and complying with local regulations, zoning laws, and tax requirements specific to short-term rentals in a particular area.
The level of convenience guests experience when entering and accessing the short-term rental property, often influenced by factors like keyless entry, clear…
An individual or company hired by a property owner to handle the day-to-day operations of a short-term rental, including guest communication, cleaning,…