A communication strategy that prioritizes building strong relationships with guests through personalized interactions and timely responses. This involves leveraging technology to automate messages, provide relevant information, and address guest inquiries effectively.
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A secure payment processing system used by platforms like Airbnb and VRBO to handle transactions between guests and hosts.
Outdoor areas of a short-term rental property that are watered using an irrigation system. Maintaining a healthy and attractive landscape can enhance…
A private jacuzzi or hot tub available for guests’ exclusive use at the short-term rental property, often considered a luxury amenity.
Processes and procedures implemented by hosts or property managers to ensure the consistent quality of the guest experience, including cleanliness, maintenance, and…