A communication strategy that prioritizes building strong relationships with guests through personalized interactions and timely responses. This involves leveraging technology to automate messages, provide relevant information, and address guest inquiries effectively.
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Applicable taxes that hosts are responsible for collecting and remitting to local authorities, such as occupancy taxes or sales taxes.
The overall experience a guest has while staying at a short-term rental, encompassing all aspects from pre-booking to post-stay.
The common needs, wants, and preferences of guests staying in short-term rentals, including cleanliness, comfort, convenience, and communication.
The service of arranging tours, activities, and experiences for guests during their stay, often for an additional fee.
 
								