A comprehensive guide provided to guests upon arrival, containing essential information about the property, local area, and house rules, ensuring a smooth and enjoyable stay.
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When a guest books a rental property directly through the host’s website or other channels, bypassing third-party platforms like Airbnb or VRBO.
Using pre-written messages to streamline guest communication, often customized for specific inquiries or situations, enhancing efficiency in guest relations.
A kitchen that does not have a stovetop or oven, typically equipped with a microwave, mini-fridge, and basic appliances for simple meal…
Building strong relationships with guests by proactively anticipating and fulfilling their requests, leading to increased loyalty and positive reviews.