Amenities listed in a property description that are so standard they are almost unnecessary to mention, yet often included for emphasis, e.g.,
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The process of addressing and resolving guest issues or complaints effectively and efficiently, aiming to turn negative experiences into positive ones and…
A personalized digital or physical guide provided by short-term rental hosts, containing property information, local recommendations, and helpful tips for guests.
Data points and metrics used to evaluate the performance of a short-term rental host, such as occupancy rate, average daily rate, and…
The process of determining the profitability of a short-term rental by subtracting expenses from revenue, expressed as a percentage.