A metric measuring the average time taken by a host or property manager to respond to and resolve guest inquiries or issues, reflecting customer service efficiency and responsiveness.
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Features and modifications made to a property to make it accessible to guests with disabilities.
A fun and active experience that hosts can recommend to guests staying near beaches or coastal areas.
A curated collection of high-end amenities and services offered in short-term rentals to enhance guest comfort and satisfaction, such as private chefs,…
Situations or issues that arise during the short-term rental process that cause significant stress, difficulty, or financial loss for hosts or property…