A metric measuring the average time taken by a host or property manager to respond to and resolve guest inquiries or issues, reflecting customer service efficiency and responsiveness.
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Offering communication and support to guests in their native language, either directly by the host or through translation services, to enhance the…
A property that contains multiple separate dwelling units, such as a duplex, triplex, or apartment building, which can be individually rented out…
A clause in a lease or rental agreement that prohibits short-term rentals, often included by landlords or property management companies to prevent…
An open-source platform for automating deployment, scaling, and management of containerized applications. While not directly related to short-term rentals, some property management…