A metric measuring the average time taken by a host or property manager to respond to and resolve guest inquiries or issues, reflecting customer service efficiency and responsiveness.
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A concept in short-term rental design that focuses on creating spaces and incorporating elements that curate memorable and positive experiences for guests…
A fictional concept for a visually appealing and informative welcome book that provides guests with essential information about the property, amenities, and…
Going beyond basic amenities to provide thoughtful extras that enhance the guest experience, such as local snacks, board games, or personalized welcome…
The process of distributing short-term rental listings across multiple online travel agencies (OTAs) and booking platforms to reach a wider audience.