A metric measuring the average time taken by a host or property manager to respond to and resolve guest inquiries or issues, reflecting customer service efficiency and responsiveness.
Menu
You may also like
A branch of artificial intelligence used in chatbots and automated messaging systems to understand and respond to guest inquiries in a human-like…
The use of technology to monitor noise levels in short-term rentals and ensure compliance with local regulations and house rules.
Measures taken to verify the identity and legitimacy of guests before confirming bookings to enhance security.
The process of creating, editing, publishing, and organizing digital content related to a short-term rental, including listing descriptions, photos, and guest communication.