A metric measuring the average time taken by a host or property manager to respond to and resolve guest inquiries or issues, reflecting customer service efficiency and responsiveness.
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The increasing importance of incorporating sustainable practices into short-term rental operations, such as using eco-friendly products and minimizing environmental impact.
A mobile messaging platform designed for the hospitality industry, often used by short-term rental managers to automate guest communication and improve the…
A pre-packed bag containing essential items for guests, often provided by thoughtful hosts in case of emergencies.
Managing and optimizing a rental property’s Google My Business listing to improve visibility in local search results and attract more bookings.