A metric measuring the average time taken by a host or property manager to respond to and resolve guest inquiries or issues, reflecting customer service efficiency and responsiveness.
Menu
You may also like
A temporary booking made by a host to block off dates on their calendar while awaiting confirmation or payment from another potential…
Strategies and techniques aimed at maximizing occupancy rates for short-term rentals, leveraging data analysis, marketing, and revenue management principles.
Meaning ‘job description’ in Swedish, this term emphasizes the importance of clearly defining roles and responsibilities when working with co-hosts, cleaning crews,…
Regular upkeep and repairs of a short-term rental property to ensure its functionality, safety, and appeal to guests. This includes cleaning, landscaping,…