Promptly requesting and responding to guest feedback after their stay to improve the rental experience and address any concerns.
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The use of software or platform features to send pre-written or triggered messages to guests, streamlining communication and improving response times.
High-quality photos showcasing the property’s exterior and its surroundings to attract potential guests at first glance.
Swedish word for ‘services’. Refers to the various amenities and add-ons hosts can offer guests, such as airport transportation, grocery delivery, or…
A predetermined amount of money allocated by hosts to cover the expected depreciation of furniture, appliances, and other property features due to…