For larger short-term rental properties or those operating like boutique hotels, providing a dedicated front desk or concierge service to assist guests with their needs.
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Providing guests with recommendations for nearby restaurants, cafes, or food delivery options in the welcome book or through communication, enhancing their local…
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The proactive use of guest reviews and feedback to identify areas for improvement, enhance the guest experience, and make informed decisions regarding…
A personal welcome by the host or property manager upon a guest’s arrival at a short-term rental.