A detailed set of guidelines and procedures for cleaning and sanitizing short-term rentals between guest stays, often adhering to industry standards and platform recommendations.
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A record of all interactions and correspondence between a host and their guests, typically maintained within a property management software or platform.
A measure of how much of the potential market for short-term rentals in a specific location is being captured by existing listings.
The practice of proactively reaching out to guests with relevant information or offers, such as pre-arrival instructions, local recommendations, or promotions for…
Promptly requesting and responding to guest feedback after their stay to improve the rental experience and address any concerns.