The methods and procedures used to grant guests access to a short-term rental property, such as keyless entry systems, lockboxes, or in-person check-ins.
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User-generated feedback and ratings about landlords, property managers, and rental listings found on the Dwellsy platform, including short-term rental options.
The use of technology to automate repetitive customer service tasks in short-term rental management, such as responding to frequently asked questions or…
Utilizing local Facebook groups to connect with neighbors, address concerns, and promote listings to potential guests within a specific geographic area.
A formal request submitted by guests or property managers to address repairs, upkeep, or maintenance issues within the rental property.