A detailed questionnaire sent to guests after their stay to gather specific feedback on their experience, property amenities, and areas for improvement.
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Effective and personalized communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups, to enhance satisfaction and encourage positive reviews.
A legally binding contract between a property owner and a property manager outlining the scope of services, fees, responsibilities, and terms of…
The rate at which potential guests initiate the booking process on a short-term rental platform but do not complete the reservation.
Providing amenities and features that cater specifically to families with children, such as cribs, high chairs, and childproofing measures.