A service offered to guests, typically for an additional fee, where the host or a designated person picks them up from a specific location, such as an airport or train station, and transports them to the rental property.
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Understanding and respecting the preferred communication channels and styles of individual guests, enhancing guest satisfaction and fostering positive interactions.
Specific periods of the year when a destination experiences a surge in tourist activity and higher demand for short-term rentals.
The process of addressing and resolving disputes or disagreements between hosts and guests or other stakeholders.
A marketing strategy used by short-term rental hosts to reach potential guests across multiple platforms and touchpoints, both online and offline, creating…