Additional amenities and services offered to guests to enhance their stay, such as airport transfers, grocery delivery, or local tour arrangements.
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The concept that 80% of guest communication issues in short-term rentals can be addressed with 20% of commonly prepared responses or automated…
A process that allows guests to access a property without in-person interaction with the host or property manager. This typically involves using…
The exchange of information, inquiries, and updates between guests and hosts throughout the booking and stay process.
The art and science of creating welcoming and functional spaces for guests in short-term rentals. It encompasses interior design, furniture selection, and…