The percentage of time a short-term rental property is occupied by paying guests over the course of a year.
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Glossary Terms
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A protection program offered by Airbnb that provides hosts with coverage for property damage caused by guests, subject to certain terms and conditions.
A process that allows guests to access a short-term rental without needing to meet the host in person, often using keyless entry systems, lockboxes, or smart locks.
A metric used to track the average number of nights guests stay in a short-term rental, providing insights into booking patterns and revenue potential.
A specialized company that provides comprehensive management services for short-term rentals listed on Airbnb and other platforms, handling tasks such as listing optimization, guest communication, cleaning, and maintenance.
A digital calendar that displays the availability of a short-term rental property, allowing potential guests to view open dates and book their stay.
A recognition program on Airbnb that rewards hosts who consistently provide exceptional hospitality and meet specific performance criteria, such as high ratings and responsiveness.
A feature on the Airbnb platform that allows hosts to offer unique, bookable activities and experiences to guests, enhancing their stay and providing additional income streams.
A key performance indicator (KPI) in the hospitality industry, calculated by dividing the total revenue generated from bookings by the number of nights booked.
The use of software or platform features to send pre-written or triggered messages to guests, streamlining communication and improving response times.
A collection of essential toiletries and convenience items provided to guests in a short-term rental, often including travel-sized shampoo, conditioner, soap, lotion, and other useful items.
An invite-only program by Airbnb that recognizes high-quality, well-equipped, and impeccably-maintained short-term rentals.