A collection of documents, often digital, provided to guests in short-term rentals, containing property information, house rules, local recommendations, and emergency contacts.
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A thorough cleaning process that goes beyond basic sanitation, focusing on frequently touched surfaces and using hospital-grade disinfectants. Especially important in the…
Strategies for hosts to effectively communicate and cater to guests from diverse cultural backgrounds, ensuring a welcoming and comfortable experience for all.
The process of preparing and decorating a short-term rental property to enhance its visual appeal, highlight its best features, and create an…
Providing guests with the necessary information, resources, and tools to manage their stay autonomously, including self-check-in instructions, Wi-Fi details, and appliance manuals.