The exchange of information and interaction between a short-term rental owner/manager and their guests, encompassing pre-booking inquiries, booking confirmations, check-in instructions, and post-stay feedback.
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Providing extra amenities or experiences for a fee, like airport transportation, grocery delivery, or guided tours, to enhance guest satisfaction and generate…
The process of addressing and managing guests who violate the established house rules or terms and conditions of a short-term rental property….
Websites specifically designed to be easily viewed and navigated on smartphones and tablets, improving the user experience for potential guests.
A centralized document or system that outlines the key brand messages, guidelines, and assets for a short-term rental, ensuring consistency and clarity…