The exchange of information and interaction between a short-term rental owner/manager and their guests, encompassing pre-booking inquiries, booking confirmations, check-in instructions, and post-stay feedback.
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Local government rules determining where short-term rentals are permitted and any specific requirements or restrictions that apply.
Gathering data directly from guests with their consent, typically through surveys, preference forms, or direct interactions. This data can be used to…
A software or platform used to log, manage, and resolve guest issues or maintenance requests related to a short-term rental property.
Providing high-end amenities and services, such as private pools, hot tubs, concierge services, or in-home chef experiences, to cater to discerning travelers.