The exchange of information and interaction between a short-term rental owner/manager and their guests, encompassing pre-booking inquiries, booking confirmations, check-in instructions, and post-stay feedback.
Menu
You may also like
Implementing measures to protect the property from potential damages, such as requiring security deposits, offering damage waivers, or utilizing property monitoring systems.
Creating a comprehensive knowledge base within Zendesk to provide self-service support to guests, addressing frequently asked questions and resolving issues efficiently.
A booking requirement that guests must reserve the property for a minimum of three nights, common during peak seasons or for larger…
A segment of the travel industry focused on accommodating groups of travelers, such as families, friends, or corporate retreats. Short-term rentals often…