The exchange of information and interaction between a short-term rental owner/manager and their guests, encompassing pre-booking inquiries, booking confirmations, check-in instructions, and post-stay feedback.
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Offering personalized travel itineraries or recommendations to short-term rental guests, suggesting local attractions, restaurants, activities, or transportation options based on their interests.
An automated email sent to guests at a specific time or trigger point during their booking journey, such as a pre-arrival message…
Utilizing technology and data-driven approaches to vet potential guests, checking for red flags and ensuring they align with the property’s rules and…
Refers to the fluctuations or variations in demand for short-term rentals due to seasonality, events, or other market factors.