The exchange of information and interaction between a short-term rental owner/manager and their guests, encompassing pre-booking inquiries, booking confirmations, check-in instructions, and post-stay feedback.
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Short for “Short-Term Vacation Rental Platform,” it refers to online marketplaces like Airbnb and VRBO that connect property owners with travelers seeking…
Distinctive characteristics or amenities that make a short-term rental stand out from the competition, such as a private pool, hot tub, stunning…
Establishing a system within Zendesk to categorize and prioritize guest support tickets based on urgency and importance, ensuring timely resolution of critical…
A secure online payment platform integrated into some vacation rental platforms, allowing guests to pay for bookings in installments.