The exchange of information and interaction between a short-term rental owner/manager and their guests, encompassing pre-booking inquiries, booking confirmations, check-in instructions, and post-stay feedback.
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Actively monitoring and responding to guest reviews, resolving issues promptly, and building a strong online reputation to attract future bookings.
A dynamic pricing strategy where rates are adjusted based on demand peaks, often seen around holidays or special events.
The act of making a property safe for children by securing furniture, covering outlets, and removing potential hazards.