The practice of proactively reaching out to guests with relevant information or offers, such as pre-arrival instructions, local recommendations, or promotions for future bookings. This differs from reactive communication, which responds to guest inquiries.
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A refundable amount held by the host to cover potential damages or losses caused by guests during their stay.
The segment of the travel industry focused on high-end experiences and accommodations, often targeted by luxury short-term rentals.
The use of devices that detect noise levels within the property to prevent parties and ensure compliance with noise ordinances.
A video showcasing the best features and amenities of a short-term rental property, providing potential guests with an immersive and engaging viewing…