The practice of proactively reaching out to guests with relevant information or offers, such as pre-arrival instructions, local recommendations, or promotions for future bookings. This differs from reactive communication, which responds to guest inquiries.
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A humorous term for a problematic guest who disregards house rules, causes damage, or leaves negative reviews.
The total revenue generated by a short-term rental property in a year, before deducting any expenses.
The maximum number of guests allowed to stay at the property, as determined by local regulations and the host’s own rules.
A sleeping accommodation in a shared room, typically in a hostel-style setting, often offered at a lower price point in short-term rentals.