The practice of proactively reaching out to guests with relevant information or offers, such as pre-arrival instructions, local recommendations, or promotions for future bookings. This differs from reactive communication, which responds to guest inquiries.
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An appliance commonly provided in short-term rentals, especially those catering to families or larger groups, allowing guests to easily make ice for…
A similar program on VRBO that recognizes hosts who meet specific performance standards and provide excellent guest service.
A detailed and compelling written overview of a short-term rental property, highlighting its features, amenities, and benefits for potential guests.
Regulations set by the Federal Communications Commission (FCC) to ensure that websites and online platforms, including short-term rental listings, are accessible to…