The practice of proactively reaching out to guests with relevant information or offers, such as pre-arrival instructions, local recommendations, or promotions for future bookings. This differs from reactive communication, which responds to guest inquiries.
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A Norwegian term for “guesthouse,” often used to describe a smaller, more intimate type of lodging that offers a homey atmosphere.
The process of researching and comparing similar short-term rental properties in the same market to understand pricing trends, occupancy rates, and guest…
A secure and convenient method for hosts to provide guests with access to the property, such as lockboxes, smart locks, or in-person…
The primary image displayed on a short-term rental listing, often the first visual impression for potential guests. It should be high-quality, captivating,…