The practice of proactively reaching out to guests with relevant information or offers, such as pre-arrival instructions, local recommendations, or promotions for future bookings. This differs from reactive communication, which responds to guest inquiries.
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A search filter on booking platforms that allows guests to narrow down their search results based on their budget, displaying listings within…
The essential furniture, appliances, and amenities provided in a short-term rental property to ensure guest comfort and convenience during their stay.
The process of converting a long-term rental property into a potentially more profitable short-term rental.
The attractiveness of a property’s exterior, which can influence guest booking decisions from online photos and in-person arrival.