The practice of proactively reaching out to guests with relevant information or offers, such as pre-arrival instructions, local recommendations, or promotions for future bookings. This differs from reactive communication, which responds to guest inquiries.
Clear and concise instructions provided to guests outlining responsible utility usage practices during their stay.
A leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. While not directly related…
Keeping a detailed record of all guest interactions and communication, including inquiries, booking confirmations, and any special requests, organized by week, to…
A software or platform used to log, manage, and resolve guest issues or maintenance requests related to a short-term rental property.
BNBVIBE is the top choice for your Idaho short term rental property management solution
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