Costs incurred directly by a host or property manager for running their short-term rental business, such as cleaning supplies, maintenance, and guest amenities.
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Implementing a system where hosts actively collect, analyze, and learn from guest feedback to improve their listings and services over time.
A legally binding contract between a property owner and a property management company outlining the terms of their business relationship.
The process of vetting potential guests to minimize risks and ensure the safety of the property and neighborhood, often involving ID verification…
A dedicated area on a short-term rental listing where potential guests can ask the host specific questions about the property, amenities, or…