A coveted designation awarded by short-term rental platforms to hosts who consistently deliver exceptional guest experiences and meet specific performance criteria.
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A desirable property feature indicating proximity to public transportation options such as bus stops, train stations, or subway lines, making it convenient…
The ongoing interaction between hosts and guests before, during, and after a booking, including inquiries, booking confirmations, check-in instructions, and feedback.
A collection of documents, often digital, provided to guests in short-term rentals, containing property information, house rules, local recommendations, and emergency contacts.
A software or platform used to log, manage, and resolve guest issues or maintenance requests related to a short-term rental property.