Refers to unethical practices aimed at artificially inflating a listing’s ratings or suppressing negative reviews on short-term rental platforms.
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The ongoing interaction between hosts and guests before, during, and after a booking, including inquiries, booking confirmations, check-in instructions, and feedback.
The percentage of time a short-term rental property is occupied by paying guests over a specific period.
A cleaning service offered between bookings, particularly common for longer stays in short-term rentals.
The process of tracking, organizing, and managing the supplies, amenities, and equipment necessary to operate a short-term rental property efficiently.